Are Your Clients’ Home-Share Rentals Covered?

Rapid spread of the coronavirus required social distancing and caused temporary closure of popular tourist sites around the world. As destinations reopen and some rescheduled travel plans, home-sharing is once again a viable option for resuming travel while staying outside crowded areas.


According to a recent Pew Research study, there are currently more than 660,000 Airbnb listings in the United States, and nearly a quarter of Americans with an average household income of $75k or more have used home-sharing platforms.3 However, many homeowners seeking to bring in extra income by renting their homes don’t consider the serious financial risks they’re taking. Many often assume their homeowners’ insurance policy provides protection for short-term rentals. In reality, they may be liable for property damage or injuries sustained on their property when occupied by renters. Most homeowners’ policies contain property and liability exclusions around using homes for business purposes, including property rental. This includes exclusions for vandalism and theft of personal property while rented. Home-share sites may offer to repair damage caused by a guest, but such promises aren’t an actual insurance policy, and homeowners must carefully adhere to the stated requirements in order to obtain reimbursement from a home-sharing site.

The sharing economy shows no signs of slowing down. Travelers who would have previously been limited to staying in hotels, now have many attractive options. More than 2 million people stay in an Airbnb rental each night, according to the company, which offers more than 7 million listings in 220 countries and regions around the world.2 In addition, home rentals are offered by several other well-known home share sites including FlipKey, HomeAway, and VRBO. The total number of vacation rental users is expected to amount to $57M and revenue of $18B by 2023.5

Research indicates that 11% of U.S. adults have used a home-sharing network to stay in a private residence.3

There are plenty of scenarios that should make any homeowner stop and count the potential cost of home-sharing gone wrong. A fire that occurs while a home share renter is on premises could lead to hundreds of thousands of dollars in uncovered costs. Those costs could be elevated further if a renter suffers serious injury or if the fire damages nearby property. One Texas couple rented out a house they owned, right across the street from their own residence, and watched as hundreds of college students came to party, causing nearly $20,000 in damage.1 Similarly, an Austin, Texas, home was wrecked by home-share guests to the tune of $40,000. Further West, a Sonoma, California home destroyed by an accidental fire cost an estimated $1.8 million to rebuild. In general, homeowners insurance does not provide coverage for personal accidents/property damage, lost income, or damage resulting from criminal activity while a property is rented, unless specifically included in policy language.4

Home-sharing sites generally offer assurances about reimbursement for damages, but the coverage and conditions may be too limited to actually help the homeowner. For example, reimbursements may be based on the current cash value of an item rather than replacement value, and liability coverage may have insufficient limits to provide meaningful protection. It’s also easy for homeowners to confuse share site host guarantees with insurance; however, guarantees often require that you first attempt to recover damages from the guest before filing any claim with the home-share site.

As the home-share rental market continues to grow, the insurance industry is working hard to keep pace. Given sufficient notice, some insurers have often been willing to extend coverage for rentals for one-time events, such as major sporting events or political conventions. Many carriers allow insureds to add home-sharing coverage for an affordable additional premium and others offer a specific add-on endorsement. A few carriers have even embraced the emerging peer-to-peer rental industry and provide special endorsements referencing the Airbnb, HomeAway and FlipKey systems, while expanding the special limits of liability on items like jewelry and electronics.

ny home-sharing sites offer damage reimbursement. Airbnb offers up to $1 million in coverage per rental, but that may not cover all losses and filing a claim can be complex.3

When evaluating coverage for a home-share rental, it’s important to know the insurance market’s restrictions. Some carriers may avoid replacement cost on the contents, while others limit the maximum number of rental days per year. Some carriers also require that the homeowner engage the services of a rental agency or property management company. When inquiring about coverage for home-share rentals, homeowners should also be able to provide information about how often the property is rented, if a home-sharing network or site is used, how many days the property is rented each year, the duration of the typical stay, and how much income is generated by the rental. Providing this information can help carriers accurately assess your needs and recommend the right product for each situation.3


Home-sharing is part of the tourism economy that is here to stay. As travel resumes, clients offering rental properties on home share sites need to confirm if their homeowners policy covers home-share or short-term rentals. If not, many insurers offer very affordable endorsements to cover such rentals. It’s crucial that those venturing into the home-share marketplace understand their insurance policy details and needs in order to obtain the best possible coverage at the right price. Contact your CRC Group producer today to discuss how we can meet your clients’ home-share rental coverage needs.


  • Shaun Carloss is the Florida Homeowners Underwriting Manager in the CRC Orlando office and a member of the personal lines practice advisory group.
  • Allison Talus is the Director of Personal Lines – Western States located in the CRC Denver office and a member of the personal lines practice advisory group.


  1. Airbnb host says guest held massive house party, New York Daily News, March 15, 2018,
  2. Fast facts, Airbnb,
  3. How to Get Affordable Airbnb or Home-Sharing Host Insurance, The Balance, March 5, 2020.
  4. Hosts With The Most Need Home-Sharing Insurance, Forbes, June 19, 2020.
  5. Statista Vacation Rentals