CRC Benefits, a CRC Group company, announced today that Andrew Frend has joined CRC Benefits as incoming President. Frend will partner with Bob Love, current CRC Benefits President, through the end of the year and officially assume the role on January 1, 2026. On that date, Love will become Chairman of CRC Benefits.
Frend will lead CRC Benefits’ strategy, sales, and operations, focusing on driving growth, innovation, and service excellence across the organization’s comprehensive wholesale employee benefits platform. A respected leader with deep knowledge in employee benefits and strategy, he is well-positioned to guide CRC Benefits’ continued success as part of CRC Group’s unified brand.
“We’re grateful to Bob for his leadership in shaping CRC Benefits and positioning us for what’s ahead,” said Neil Kessler, CEO of CRC Specialty + Benefits. “Our focus on relationships and execution remains unchanged as Andrew helps lead CRC Benefits into our next chapter as a one-stop shop for our retail partners and their clients. We’re excited and confident about the future.”
This leadership announcement comes at an exciting time for CRC Benefits, as the organization continues to accelerate growth and strengthen its position within the wholesale specialty insurance market. The recent rebrand of the employee benefits division to CRC Benefits marks a milestone in aligning the business with CRC Group’s broader go-to-market strategy.
“I’ve long respected the success and reputation that BenefitMall, and now CRC Benefits, has built as part of CRC Group,” said Andrew Frend, incoming President of CRC Benefits. “Together, we have strong foundations in place, and I’m excited about what’s ahead as we continue to build on that legacy and create bold new opportunities for future growth.”
The transition reflects CRC Group’s ongoing investment in innovation, recruitment and talent retention, and service excellence, enhancing its ability to deliver even greater value to retail agency partners and carrier relationships nationwide.
About CRC Benefits
CRC Benefits is one of the nation’s largest wholesale providers of employee benefits products and services, supporting more than 20,000 retail brokers nationwide. The division delivers solutions for accounts of nearly any size across medical, non-medical, and stop-loss coverages. Founded in 1979, CRC Benefits leverages advanced technology and deep market expertise to streamline the selling experience for brokers, carriers, and clients. CRC Benefits operates as part of CRC Group’s Specialty + Benefits division.
About CRC Group
CRC Insurance Group, through its operating entities, is one of North America's leading independent wholesale specialty insurance distributors, delivering the broadest range of insurance solutions available in the marketplace today. With over 5,500 teammates in offices across the United States and Canada, CRC Group places more than $30B in annual premiums across property and casualty, and employee benefits. Learn more at www.crcgroup.com.