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Susan Phillips

Senior Broker

e-mail

One Metroplex Drive Suite 400
Birmingham, AL 35209
Phone:  (205) 414-2239
Cell:  (205) 266-9637

 
 
ABOUT SUSAN

I have been with CRC for over 25 years as a Professional Liability broker. I specialize in the placement of the following: Management Liability-D&O, EPL, Crime, Fiduciary E&O-A&E, Miscellaneous, Insurance Agents, Accountants, Contractors, Real Estate, Media, Public Entity, Schools Healthcare-Allied, Social Service, LTC, Hard to Place Physicians Network Security and Privacy

TEAMMATES

RHONDA BRASHER

205.414.2237
rbrasher@crcgroup.com

DENISA LOVOY

205.414.2404
dlovoy@crcgroup.com

VANDALYN GREEN

205.414.2447
vgreen@crcgroup.com

MANDY MOORE

205.369.4626
mpender@crcgroup.com

ABOUT THE TEAM

The BHM Pro team at CRC Specialty is a nationally recognized professional liability team delivering deep expertise across healthcare, cyber, professional liability, and management liability. A four-time CRC Brokerage Team of the Year recipient and founding contributor to CRC’s National Healthcare and National Cyber initiatives, the team brings together significant annual premium volume, proprietary market access, and CRC-specific amendatory endorsements with leading carriers to deliver tailored coverage solutions. BHM Pro is known for its disciplined execution, strong quote-to-bind performance, and consultative, relationship-driven approach. By combining market intelligence, specialized programs, and technical expertise, the team partners closely with retail agents to provide clear coverage comparisons, thoughtful risk strategies, and effective solutions for complex or distressed accounts, helping clients achieve optimal outcomes in today’s challenging risk environment.

SPECIALTIES

HEALTHCARE

  • Senior Living Care
  • Human Services Staffing
  • Outpatient Providers
  • Telemedicine & Remote Care
  • Physicians & Groups
  • Community Hospitals
  • Managed Care E&O
  • Allied Medical Misc.
  • Umbrella with Auto

CYBER

  • CRC/INSUREtrust is #1 Name in Wholesale Cyber
  • All industry classes
  • 100% Quote Ratio
  • Improved Coverage Endorsements with 25 Carriers
  • Cyber Crime/Social Engineering Dedicated Program
  • $35M Bulk Capacity
  • Combo Policies with E&O, Tech E&O, Media, IP
  • 7-Carrier Immediate Quote Portal
  • Exclusive Resources to Insureds via Darkweb IQ

PROFESSIONAL LIABILITY

  • CRC/INSUREtrust is #1 Name in Wholesale Cyber
  • All industry classes
  • 100% Quote Ratio
  • Improved Coverage Endorsements with 25 Carriers
  • Cyber Crime/Social Engineering Dedicated Program
  • $35M Bulk Capacity
  • Combo Policies with E&O, Tech E&O, Media, IP
  • 7-Carrier Immediate Quote Portal
  • Exclusive Resources to Insureds via Darkweb IQ

MANAGEMENT LIABILITY

  • CRC Amendatory Endorsements with all major carriers - D&O, EPL, Fiduciary, Crime + K&R
  • Tailored Coverage
  • Easy to read coverage comparisons
  • Private Company
  • Non-Profits
  • Stand Alone Wage & Hour for EPL
  • Difficult placements or non-renewal situations

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