A supervisor at a midsize business is watching the evening news, when she sees a disturbing video of people smashing windows and looting stores in the city where her company is based. What she sees next shocks her: one of the looters is not wearing a face mask, despite the coronavirus, and she realizes as he passes the camera that he’s one of her longtime employees.

The impacts of COVID-19 have changed the way we approach much of life, including how Americans receive healthcare. Social distancing, intended to “flatten the curve” and prevent further spread of the coronavirus, has dramatically expanded the use of telemedicine in the area of behavioral healthcare.*

Chronic lateness may be a societal problem, as many etiquette columnists note*, but when it comes to insurance claims, lateness in notifying one’s insurers invites more than dirty looks – it can bring denial of coverage.

In insurance, hard markets present hard choices. Policyholders often face sharply higher rates and tighter terms and conditions at renewal, along with exclusions their expiring liability coverage did not impose. In these situations, incumbent carriers may offer an extended reporting period (ERP), which lets insureds file claims after the original policy’s expiration date. Buying an ERP, however, has significant risks that insureds and their agents should consider.

The coronavirus has transformed life for billions of people in just a few short weeks. Since the first U.S. COVID-19 case was reported on January 21st, the number of known cases has grown significantly nationwide, reaching pandemic status and straining healthcare systems. More information is becoming available day by day as the situation evolves.