The COVID-19 pandemic temporarily slowed or halted the claims process in many situations as courtrooms closed their doors to comply with social distancing requirements. However, CRC continued to assist partners across the country and came to the aid of a medical imaging center that found itself named as a defendant in a 2020 EPL lawsuit.

PLACING YOU FIRST BEFORE, DURING AND AFTER THE STORM. CRC group is here to help with all of your claims and policy servicing issues as a result of catastrophes, including helping clients prepare for a potential claims situation.

Commercial trucking often serves as a trusted barometer for the U.S. economy. In 2019, America’s truckers carried 11.84 billion tons of freight and generated $791.7 billion in revenue*.

The CRC Claims Advocacy Team recently came to the rescue of a retail agency partner. They stepped in to help with a contentious builder’s risk claim that involved delay and damage to an office building project that occurred over a 7-8 month period due to rain, flooding, and a hurricane. The source of the water damage impacted both the coverage analysis and the number of deductibles that should apply. In this instance, the insured believed there was only one claim and one deductible, while the carrier sought to apply three.

Often we assume that bigger is better, but unless products and promises are backed by exceptional service, the value proposition can quickly lose its luster. A large public manufacturer of healthcare products had become dissatisfied with the level of attention and service received from its broker, which is known for high level sophistication and client advocacy particularly in the area of Professional Liability. A smaller retail broker, with a reputation for excellent customer service was given the opportunity to submit a Request for Proposal (RFP) outlining the retailer’s ability to meet the manufacturer’s insurance service needs.