Concerts. Festivals. Fairs. Sporting events. Live theater. Corporate events. Whether it is indoors or outdoors, we love to be entertained and inspired. We thrive on learning from experts and hearing from speakers we admire. And this is why the events industry is enormous. In the United States, business meetings, conferences, tradeshows and the like provided over 5.9 million jobs.

A supervisor at a midsize business is watching the evening news, when she sees a disturbing video of people smashing windows and looting stores in the city where her company is based. What she sees next shocks her: one of the looters is not wearing a face mask, despite the coronavirus, and she realizes as he passes the camera that he’s one of her longtime employees.

The impacts of COVID-19 have changed the way we approach much of life, including how Americans receive healthcare. Social distancing, intended to “flatten the curve” and prevent further spread of the coronavirus, has dramatically expanded the use of telemedicine in the area of behavioral healthcare.*

Chronic lateness may be a societal problem, as many etiquette columnists note*, but when it comes to insurance claims, lateness in notifying one’s insurers invites more than dirty looks – it can bring denial of coverage.

Because property premiums are based on the value of the property, many insureds have sought to save money over the years by reporting lower values. While that tactic can bring cost savings in the short term, it works against the longer- term best interests of both the insured and the industry. Should a catastrophe strike, a business that’s underinsured may not have sufficient funds to rebuild or make it through an extended shutdown.