Long-term care facility operators are about to face some changes in the insurance marketplace. After a prolonged period of competition and relatively low rates, insurers are beginning to raise rates and becoming more selective about the facilities they write. Retail agents and brokers can help their senior living facility customers through these changing conditions in several ways, as discussed below.

Cyber threats may be virtual, but the costs are all too real – and rising. Few organizations would skip property or liability insurance, but many still don’t buy coverage to protect against increasingly frequent and costly cyberattacks. From accounting firms to trucking companies and non-profits, every enterprise with an internet connection needs to consider cyber insurance.

Property owners in thunderstorm-prone inland areas are learning the impact that catastrophe models can have on their insurance costs. While severe thunderstorm models have been around for years, carriers are now making greater use of them and asking for higher deductibles and percent deductibles in high-hazard areas.

Late notice of claims can result in denial of coverage and destroy an agent’s relationship with the insured. On claims‑made policies, timely notice is particularly important for insureds. Here’s how retail agents and brokers can help.

Claim denials are stressful for insureds and can strain their relationships with retail risk advisers. When an insurer denied a recent bodily injury claim, the insured’s broker turned to CRC Group for help. CRC’s Claims Advocacy Team went to work to challenge the claim denial.