Tools + Intel.

When should excess insurers be notified of a claim? The answer isn’t always clear—but getting it wrong can cost coverage. From volatile jury awards to midterm policy changes, insureds face evolving risks. Learn the key timing, documentation, and policy nuances that help ensure claim notifications hit the mark.

In early 2025, product recalls surged by 25%, even as the number of recall events dropped. What’s behind this paradox? From shifting regulatory pressure to quality control cutbacks, this article explores the key trends reshaping product recall risk and offers insight into how brokers can help clients stay protected.

Late notice of claims can lead to denied coverage and damaged client relationships. Claims made policies require extra diligence in reporting, but many insureds wait too long—putting themselves at risk. Learn the three key steps retail agents and brokers should take to ensure clients avoid costly coverage pitfalls. Read more now!

A landmark Supreme Court ruling clarified aspects of the TCPA, but the ruling hasn’t had much impact on the volume or size of TCPA lawsuits. Many companies who engage in telemarketing are still either uninsured or underinsured. Click below to learn more about how to navigate this potentially catastrophic risk.

TPLF has evolved into a $18 billion industry worldwide, and 52% of that money is being spent in the U.S., making TPLF a key contributor to the social inflation hiking up jury awards and settlements. As insurance companies pay for outsized awards, they balance the loss by narrowing coverage terms, expanding deductibles, and raising premiums, costs ultimately born by consumers and insureds.

More trucks on the road can increase the frequency of accidents, including fatalities. Controlling losses continues to be a challenge for the trucking industry as the sector struggles to hire qualified drivers and balance rising operational costs. Read more about what’s happening in the trucking industry and the unique risks facing insureds.

Product recall events are a known risk of doing business across many sectors. The discovery of these concerns can come from regulatory agencies like the FDA, customer product testing, supplier issues, and/or a company’s own quality control process. Even companies with the best quality control processes in place are vulnerable to product recall risks.

It comes as no surprise to employees or business owners that healthcare costs are on the rise. Many have felt the pinch of premium increases, higher deductibles, and soaring prescription drug prices. Unfortunately, those changes also serve to increase the total cost of Workers’ Compensation (WC) claims, making mitigating WC claim costs and controlling losses a primary concern for companies as claims get pricier and severity increases (source 2).

Commercial trucking often serves as a trusted barometer for the U.S. economy. In 2020, America’s truckers carried 10.23 billion tons of freight and generated $732.3 billion in revenue (source 1).

After a $14M property loss, CRC Group’s Claims Advocacy team successfully negotiated a settlement of a dispute over the business interruption portion of a claim, allowing the parties to move forward and close the claim. In doing so, the team helped the parties avoid litigation and repair their fraying relationship.

When an insurance carrier denied coverage and defense to a condo association just two weeks before a status hearing in a slip-and-fall case, the retail agent turned to CRC Group’s Claims Advocacy Team for help. Despite the time constraints, CRC was able to review the claim, advocate for coverage, and convince the carrier to rescind its denial—all in time for the Insured to receive a defense at the hearing.

CRC strives to put the client first by analyzing coverage issues to provide valuable insights that can help facilitate claim resolutions. Recently, CRC Group’s Claims Advocacy Team assisted a privately held financial services company in reversing a coverage denial and obtaining a full defense against a baseless class-action lawsuit related to a Ponzi scheme.

The COVID-19 pandemic temporarily slowed or halted the claims process in many situations as courtrooms closed their doors to comply with social distancing requirements. However, CRC continued to assist partners across the country and came to the aid of a medical imaging center that found itself named as a defendant in a 2020 EPL lawsuit.

PLACING YOU FIRST BEFORE, DURING AND AFTER THE STORM.
CRC group is here to help with all of your claims and policy servicing issues as a result of catastrophes, including helping clients prepare for a potential claims situation.

Commercial trucking often serves as a trusted barometer for the U.S. economy. In 2019, America’s truckers carried 11.84 billion tons of freight and generated $791.7 billion in revenue*.